Moderation, Hosting & Facilitation

The Art of the Unscripted Moment

Thoughtful moderation, MCing, and facilitation for conversations that linger.


Every event has a pulse. As a moderator, my job is to find it. I describe myself as an active listener. Whether I am navigating the delicate complexities of end‑of‑life care or interviewing a Booker Prize winner at the Sydney Opera House, my goal is the same: to create a "safe edge."

I don't just "facilitate" a panel; I read the room like a tide, adjusting the voltage to keep the energy high, gently busting taboos, and ensuring the audience feels part of a living, breathing community.

For more than three decades, I've worked as a journalist, interviewer and author, exploring the ideas that shape how we live. That background means every conversation I moderate is grounded in deep preparation, curiosity and the ability to ask the question that opens the room.

Areas of Expertise

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I bring journalistic rigour to the topics that define our humanity. I specialise in "the difficult stuff" handled with a lightness of touch.

  • Ageing:  From hosting national policy forums for COTA (Council Of The Aged) to serving as the first Ambassador for the Older Women’s Network (OWN) NSW, and moderating at the national conference on elder abuse,  I navigate the complexities of poverty, housing, and "ageing well" with empathy and authority.

  • Health & Taboo: I specialise in breaking the silence around "hidden" topics. I recently led the national menopause awareness campaign for Dr Wolff, using humour as a circuit-breaker to cut through medical jargon.

  • Arts, Culture & Literature: As a regular at the Sydney Writers’ Festival and other major state and regional festivals across the country and internationally, I am a specialist in the deep-dive keynote interview and author conversations that are edgy and entertaining, often resulting  in  memorable moments and unexpected candour.

  • Social Justice & Psychology: Facilitating sensitive conversations on domestic violence, mental health (for The Big Anxiety Festival), and social change.
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The "Safe Edge": Why Organisers Trust Me

One of my core strengths is drawing on lived experience — my own, the speakers’, and often the audience’s — to open up conversations that might otherwise remain surface-level. These are discussions that require care. They are always respectful, but they tend to go deeper.

Organisers often comment on my approach to preparation. To be truly spontaneous on stage, you must be over-prepared behind the scenes.

  • Expertise‑backed Spontaneity: I immerse myself in your brief so deeply that I can forget the notes and follow the gold—the unscripted moments that make an event memorable.

  • No Jargon, No Blandness: I don’t do corporate‑speak. I translate complex ideas into human stories. (I happily leave sport commentary and financial KPIs to others.)

  • Reliability for the Big Stage: Whether it’s a full‑day conference MC role, a keynote interview or a sensitive government forum, I keep the room attentive and the conversation moving with clarity and depth.

Selected Conversations & Events Across Sydney & Nationally

Some of the conversations I have moderated include:

  • International Women’s Day celebration events curated by South Eveleigh campus ambassador, Kylie Kwong (Mirvac)

  • National menopause awareness forums for Dr Wolff Australia, guiding public discussions on women’s health with medical experts, advocates and consumers.

  • Author interviews and literary festival conversations with leading Australian and international writers.

  • Community and policy forums exploring ageing, grief, National Dying To Know Day awareness campaign, cultural identity and social change.

Each event has its own tone and purpose, but the aim is always the same: to create a conversation that feels intelligent, engaging and memorable for the audience.

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As Seen In


Caroline has moderated conversations and hosted events for a variety of organisations, including:

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The Proof: Impact in Action

The "Singing Author" Moment

I once moderated a session at the City Recital Hall in Sydney with an internationally acclaimed writer. As a result of the rapport and trust built during our conversation on stage, I was emboldened to ask him to do something he had never done before: sing to his audience, and to my astonishment, he agreed and did. He was still talking about it years later, when we met again at another event, as the one and only time he was persuaded to do so.

A Commitment to Community Wellbeing, Empathy and Respect – Mary Ciantar, City of Canada Bay

"I had the pleasure of working with Caroline as MC and panel moderator across a series of elder abuse awareness forums and a recent Dying To Know Day event.

Caroline brings a blend of warmth, knowledge and thoughtfulness in her questioning and commentary. She is insightful, draws out the issues, and shares insights.  What stands out is her commitment to community wellbeing, empathy and respect. She navigates difficult subjects with professionalism and a genuine interest in social issues. 

The Corporate Shift – Lend Lease

"Caroline immersed herself into Lend Lease very quickly, becoming ‘one of us’. She brought authenticity, empathy and humour to our forum, navigating us through with credibility and style." — Nikki Genders, Head of Comms, Lend Lease Australia

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Interviewing Gina Chick, True Story Festival 2024
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Services & Formats

  • Author Interviews & Festival Conversations: in‑depth discussions with writers and thinkers at literary festivals and cultural events.

  • Keynote Interviewing: deep‑dive, in‑conversation sessions with authors, thinkers and public figures.

  • Panel Moderation: guiding multi‑speaker discussions and complex viewpoints.

  • Conference MCing: maintaining narrative flow and energy across conferences and events.

  • Virtual & Hybrid Hosting: bringing the same attentiveness and engagement to digital audiences.

Let’s Create Something Memorable

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Frequently Asked Questions

Do you moderate conference panels in Australia or internationally?
Yes. I regularly moderate conference panels, literary festival conversations and public forums across Australia in capital cities and regional centres. I have also moderated at international events in New Zealand and the UK.
How would you describe your moderating style?
Inclusive, responsive, dynamic. I prepare well beyond the brief so that no matter where a conversation goes, I can go there, while keeping the audience energised. I like to bring humour into the room. I like to energise the audience and make them feel part of something that is going to enhance their professional and personal experience and make the event memorable.
How do you handle sensitive or taboo topics?
I love moderating events where it is possible to bust inhibitions around taboos. I have moderated conversations on grief, menopause, elder abuse, mental health and social justice.  I did a women’s health event recently where the audience loved me being explicit about post- menopausal symptoms no one usually mentions, and another for Dying to Know Day, which addressed some of the cultural and other sensitivities around death and funerals, amongst other things. In both cases, laughter acted as a great circuit breaker, allowing the speakers to approach difficult subjects honestly.
How do you work with speakers before the event?
I always meet or talk with speakers ahead of time, as that builds trust and familiarity, so they arrive on stage feeling comfortable enough to speak openly.
What types of events do you moderate or MC?
I moderate conferences, literary festivals, policy forums, cultural events and public conversations. I also MC conferences and host keynote interviews, depending on the program's structure.

© 2026 Caroline Baum

© 2024 Caroline Baum

© 2024 Caroline Baum

© 2024 Caroline Baum

© 2024 Caroline Baum

I live and work on Dharawal country and pay my respects to the traditional owners of this land, and to elders past, present and emerging.

I live and work on Dharawal country and pay my respects to the traditional owners of this land, and to elders past, present and emerging.

I live and work on Dharawal country and pay my respects to the traditional owners of this land, and to elders past, present and emerging.